EVERY BUSINESS EVER: “"Hello, this is [every business ever] how can I help you?
”
ME: “Hi, I'm calling about...[detailed 5 minute explanation of product or service I'm calling about]
”
EVERY BUSINESS EVER: “[waits silently for 5 minutes until I'm finished] Ok, let me go get the guy who actually handles our products and services so you can repeat all of that to him and he can actually help you. I'm just a voice on a phone that says hello and asks how I can help you.”